This FAQ section covers a wide range of topics related to local, regional and interstate removals, packing, storage and moving day preparation.
What's the best way to choose a removalist for a long-distance move?
Check that the company is accredited by AFRA. Read online reviews, request a detailed quote that includes all possible fees, and confirm whether the company offers insurance. Look for businesses with experience in regional and interstate relocations.
How do I move a fridge safely without damaging it?
Empty it and allow it to defrost for at least 24 hours. Clean and dry the interior. Secure or remove shelves and drawers, and tape the doors shut. Fridges should be transported upright to avoid damaging the compressor.
Is it cheaper to hire a removalist or do it myself?
Hiring a removalist may seem more expensive upfront, but it can be more cost-effective when you factor in time, effort, equipment rental, fuel and potential damage. Professional movers also offer insurance options and complete the job faster.
What items are not allowed in a removalist truck?
Removalists typically will not transport hazardous materials such as petrol, paint, aerosols, fireworks, firearms and corrosive substances. Perishable food, live animals and illegal items are also restricted.
Can removalists help with packing fragile or specialty items?
Yes, many removalists offer packing services for fragile and specialty items like glassware, artwork, electronics or antiques. They use high quality materials such as bubble wrap, custom crates and reinforced boxes.
How can I reduce stress on moving day?
Start packing early and create a checklist of tasks. Label boxes clearly and keep essential items like documents, medications and phone chargers in a separate bag. Confirm all details with your removalist a few days prior.
What is backloading and how does it work?
Backloading is a cost-effective moving option where your items share space in a truck already scheduled to travel your route. You only pay for the space your belongings occupy. Ideal for smaller moves or when flexibility with timing is acceptable.
Can I move house during school holidays or public holidays?
Yes, but these times are often in high demand and may come with peak pricing or limited availability. If you're planning to move during school holidays or on a public holiday, it's best to book early.
What should I do with items I no longer need before a move?
Sell, donate or recycle. Many charities offer free collection services. Online marketplaces like Gumtree or Facebook Marketplace are also worth trying for items in good condition.
How are moving quotes calculated?
Moving quotes are typically based on distance, volume of goods, access at both properties, time of year and any additional services like packing, storage or insurance. Some removalists offer hourly rates for local moves and fixed quotes for long-distance relocations.